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Call 01315169278. Links Dental Practice, 101 Whitehouse Loan, Edinburgh EH9 1AT, United Kingdom

Terms and conditions

Engagement In Our Services Letter Terms And Conditions

Introduction

Our practice has a focus on changing the way dentistry is experienced by our patients. We strive both in our clinical care and our service delivery to make this experience as pleasant as possible for all those who visit us. Our practice is one in a group of practices with this focus, which is called the Pain Free Dentistry Group. With our vision of dentistry delivery, always looking to improve into the future as medical care, technology and patient services improve we endeavour to remain at the cutting edge and be a practice that our patients and team alike are proud to be part of.

Set out below are our terms of service so that both our patients and practice teams understand the expectations of our delivery of care.

Application and this entire agreement

The terms and conditions apply to the provision of the services detailed in any estimates, quotations, consent letters, patient information materials and treatment plans provided to you (the patient).

You are deemed to have accepted these Terms and conditions from the date that you attend for examination or treatment at the practice.

You acknowledge that you have not relied on any statement, promise or representation made or given by on our behalf. These conditions apply to the exclusion of any other terms that you try to impose or incorporate, or which implied by custom practice, profession or course of dealing

Our Services

We warrant that we will use reasonable skill and care in the provision of our services which comply with the quotations of the services provided including any specification in all material respects. We can make changes which comply with any applicable law, safety requirement or clinical need and we will notify you if this is necessary

We shall use our reasonable endeavours to complete the performance of the services within any requested or agreed timeframe set out in the quotation however, it must be recognised that we are not in control of many factors including, but not limited to biological issues such as healing, biological response and tooth movement times as well as, delays in courier delivery, third party manufacture of medical devices, fulfilment ordering of required components, unplanned issues with our practice facility and equipment, personal emergencies and sickness of key staff members as well as acts of God

All of these terms and conditions apply to the supply of goods as well as services unless we specify

We will provide dental services to you in connection with this engagement. Our services will be provided solely for your benefit. No other party shall be entitled to rely on our services for any purpose, and we accept no responsibility towards any person other than you and the treatment you have undertaken with us. We will not communicate with any other party whether related to you or not without your expressed permission

Your obligations

To meet your treatment requirements, you must attend your appointments at the agreed time and frequency. Any failure to meet your planned appointments may result in delays, reduced quality of treatment outcomes, possible changes to your plan and possible increases in cost for treatment.

You will agree to our cancellation policy with notification of any appointment changes 2 full business days prior to you originally planned visit time.

You are expected to keep your oral health in an acceptable condition with use of the appropriate cleaning aids and frequency as directed by the dental team as well as maintaining your dental health review appointments at the appropriate recall intervals.

You must supply us with all relevant information with regards to your treatment including medical and dental history, personal issues that may affect your treatment and any information pertinent to the delivery of your care.

We are not liable for any delay or failure to provide services by your failure to comply with your obligations.

Consent to your treatment

Dental consent is an ongoing requirement. Your treating clinician will determine whether your consent will need to be in written, verbal or implied.

Written consent will be provided to you via digital document unless otherwise requested in paper form or determined by your treating clinician.

You agree that it is your responsibility to disclose in full any points that may support your clinician in providing consent and that you will have the opportunity to ask any questions before your consent to treatment in given.

If you would prefer written consent as confirmation when a clinician deems verbal or implied to be appropriate, then you must state this prior to undergoing any treatment.

Timing and provision of your treatment

Dentistry is not an exact science and like all medical sciences your treatment is not 100% predictable in outcome or timeframe. Your treatment is unique to you and cannot be compared to any other person that may seem to be undergoing similar types of treatment.

By undertaking treatment with us you accept that your treatment may take longer than originally foreseen.

This may mean not only a longer time until the date of completion but may also require further appointments.

We accept no liability for any further costs including but not limited to extra travel, time from work or inconvenience experienced by you through the nature of your treatment.

We will endeavour to update you at the earliest opportunity whenever it becomes apparent that your treatment may take longer.

It must be recognised that appointment times, number of appointments and the duration of your treatments are estimated at the outset with the information we have available at that time and any estimate on time frame will be based on this information along with our experience in providing this care. However, it must be recognised that individual variation is not something we are able to control.

In many cases treatment times are not set and are dictated as the progression of healing, biological response or tooth movement happens. We do not promise anyone that treatment will be finished by a specific date and any indictive dates given to you will remain indicative throughout.

Standards of work cannot and will not be compromised to meet time constraints

Clinicians as self-employed status

Our clinicians are self-employed contractors allowing them to make decisions in favour of the patient and keeping those interests above those of the company they are contracted under.

With our team approach our clinicians may deem the treatment more suitable to be referred to a colleague within the practice and occasionally externally should the need arise.

It should not be expected that you will see a single clinician for all your treatment, and we make no representation that this is the case, most commonly due to areas of expertise, shift patterns and holidays.

If deemed in your best interests to refer you elsewhere for treatment we will pass your relevant personal and clinical information to the practice/clinician we feel is most appropriate for your ongoing care. We accept no responsibility of the service or care provided buy this third party.

Any complaints will be managed by the indemnity of the individual clinician prior to being escalated to that of the company if and when appropriate.

Treatment guarantees

This is a demonstration of our attention to detail in the provision of dental implant treatment and our experience as a group of clinicians in providing many thousands of dental implant procedures successfully.

  1. Dental Implant Treatment For non-smokers with no previously treated periodontal (gum) disease. We will guarantee dental implants and their restorations mechanically for five years providing patients attend the practice for recommended maintenance appointments throughout the entire five-year period or (if appropriate) attend their previous General Dental Practitioner for similar maintenance appointments. For biological complications this is due to home care and personal factors. We will guarantee for 12 months after which you will be contacted by Dental insurance Partnership Ltd who will ask if you wish to take their policy for a further 12 months. Please note if you take this policy, it protects both the mechanical and biological components which is especially beneficial after 5 years. If attending another General Dental Practitioner this must be agreed in advance by the treating dentist in writing and if guideline standards are not met by you being treated elsewhere we cannot uphold you guarantee
  2. For patients with previously treated gum disease, as defined at assessment, we will provide a three-year guarantee for mechanical breakdown of dental implant treatment as above with similar conditions applying.
  3. For smokers or patients who have recently stopped smoking (in the last 5 years), we will offer a three-year guarantee on dental implants, similar to the conditions in points 1 and 2. These guarantees will commence from the date that the implants are surgically placed. There are several companies who offer dental implant warranties and can be found online. We provide a guarantee (outlined above) of the implant and crown structure and replacement if the implant fails to integrate on the first occasion (we do not offer refunds if you decide not to replace the failed implant). Like gum disease around teeth, we are unable to guarantee you will not have gum disease around your implant at some stage in your life. The best solution is to attend for your check-ups and hygienist appointments at lease every 6 month or less if advised. No guarantee is provided unless you attend for check-up and hygienist appointments every 6 months and an annual x-ray of the implant. If you fail to attend for appropriate maintenance appointments no guarantee will be provided. A maintenance plan is available to reduce your costs in this respect. Peri-implantitis (gum disease around implants) is the main cause of implant failure. Like gum disease around teeth, it is caused by plaque accumulation around the implant. This is almost always a preventable condition if the implants are maintained properly. Any further treatment to stabilise this disease will not fall under the guarantee. Smoking and diabetes are the most common factors which make this disease more common.

Please note that this warranty is also dependent on attendance at the advised maintenance appointments as set out above. This policy is provided by a third-party company and restricted to their terms and conditions.

  1. On restorative treatment for porcelain crowns, veneers, inlays and onlays we will provide a five-year guarantee against mechanical fracture.
  2. Composite/bonding restorations are given a 3-year guarantee.
  3. On failure of an endodontic treatment (Root Canal) within five years we will offer an extraction of the tooth as required free of charge unless referral to a specialist colleague is required.
  4. Dentures are given a 3-year guarantee against breakage and fracture in normal use. If fit is not ideal due to changes in gum shape, then a reline will be carried out at a reduced fee.

Pain Free or your money back guarantee

  1. If at any time during your treatment, whilst in our treatment rooms, you experience pain and are unhappy please tell your treating clinician you experienced pain and would like the manager to contact you after your appointment to arrange for your money back repayment. We will then arrange a suitable time for you to be contacted.
  2. If your treatment involves numerous appointments for a particular procedure, you will receive repayment in proportion to the particular appointment for treatment that was painful (not the full course of treatment over numerous appointments). This is determined by the practice, based on the amount of time used in the dental chair (pro rata for the complete treatment). An explanation of the calculation can be provided if requested.
  3. Before you commence treatment, please remember that on occasions having treatment completed certain aspects may be uncomfortable. Our aim is that this is fully explained to you beforehand and you are well aware of any potential before beginning your appointment.
  4. Your experience after treatment is subject to your body’s unique healing potential and is controlled by multiple factors including but not restricted to pre-treatment condition, genetics and hormones. On the rare occasions that you experience discomfort once you have left the surgery, we will always do our utmost to ensure you are aware of any potential post treatment discomfort but cannot provide this guarantee as set out above due to each person’s individual healing response.

Occasionally due to a dental emergency arising (eg. ‘hot-pulp’ or swellings/abscesses) emergency dental treatment is deemed clinically necessary to avoid potentially life-threatening complications. Unfortunately, in these circumstances local anaesthesia may not be appropriate or when deemed appropriate to use may not work as effectively. Therefore, some unavoidable discomfort during the procedure may be experienced. Due to the necessity of this emergency treatment to be carried out under our duty of care to our patients, we unfortunately cannot offer the pain-free money back guarantee on such occasions. We will however only provide the necessary treatment with your full consent at this time and allow you to return to complete any outstanding treatment at a later date under normal guarantee conditions.

Estimates of treatment costs

Estimates/Quotations will be set out at the beginning of treatment as an itemised service.

If you request changes to your treatment or a further investigation or complication warrants a deviation from your original plan (determined by a clinician) you will be informed of this and a new detailed item of services fee estimate will be provided.

Prices estimated/quoted are valid for 30 days and are fixed until the completion of your treatment as long as appointment times are met.

Price rises for treatments will occur periodically to meet the practice needs without notice other than an updated quotation for new treatments.

Payment

Payments must be set out and agreed at the start of your treatment and delivered via pay as you go card/cash paid prior to booking your next appointment, a direct debit arrangement or by 3rd party finance (any lab or material fees must be paid in full prior to medical device or material/componentry ordering).

If you do not pay within the required process set out above, we can suspend any further provision of services and can cancel any future provision of services requested or arranged by you.

Receipts for payments will be issued at your request.

We do not accept cheques as a method of payment.

Deposits for appointments

For any appointment that is being carried out under a pay as you go contract, we require a deposit to be left to guarantee your appointment. This deposit is to book your place in our clinical diary and is required for all patients. This process dramatically reduces the number of failed appointments which in turn rewards our patients and team by minimising wasted appointments, making more availability for those that need appointment time and reduces the need to raise prices to compensate for the losses placed on us by those who fail to attend their planned visits. If you cancel your appointment by providing us the required notice, then we will of course fully refund any deposit you have provided.

Membership plans (Pain free plan and Forever young club)

Our membership plans are for a minimum 12-month contract

Cancellation of your plan can be given by 3 months’ notice in writing or via email to the practice.

If you have received any discounted treatment in the 12-months preceding you end of membership date, then you are liable for the full costs of this treatment(s)

Cancellation and amendment

We can withdraw or cancel a quotation prior to commencement of treatment.

If an amendment is required, you will be notified prior to commencing of your next treatment and we will endeavour to do this at the earliest opportunity and keep any changes to a minimum.

If you wish to amend any details of the services, you must tell us as soon as possible and we may request that this is done in writing.

Termination

We reserve the right to terminate the provision of services immediately if you;

  • Commit a material breach under these terms and conditions
  • Fail to make any payments due
  • Become abusive to any of the practice team
  • Have a break down in the trust relationship
  • Make any false representations of us to any person, online forum or review platform/social media

Intellectual property

We reserve all copyright and any other intellectual property rights which may subsist in any goods supplied in connection with the provision of the services. We reserve the right to take any appropriate action to restrain or prevent the infringement of such intellectual property rights.

Liability and indemnity

Our liability under these terms and conditions and in breach of statutory duty and in tort or misinterpretation or otherwise shall be limited as set out in this section.

The total amount of liability is limited to the total amount of fees payable by you under our contract.

We are not liable (whether caused by our employees, agents or otherwise) in connection with provision of services or the performance of any of our other obligations under these terms and conditions or the quotation for;

  • Any indirect, special or consequential damage, costs or expenses or
  • Any loss of profits, loss of anticipated profits, loss of business, loss of data, loss of reputation or goodwill, business interruption or other third-party claims or
  • Any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control or
  • Any losses caused directly or indirectly by any failure, or you breach in relation to your obligations or
  • Any losses arising directly or indirectly from the choice of services and how they will meet your requirements or your use of services
  • Nothing in these terms and conditions shall limit or exclude our liability caused by our negligence or fraudulent misrepresentation or for any other matters for which it would be unlawful to exclude or limit liability

Communications

All notices under these terms and conditions shall be deemed to have been duly given when delivered in paper or electronic form on the first day following delivery of the document.

This notice will be addressed to the most recent address or email address notified to us.

Should you feel the need to speak to a supervising member of our team

If you do feel the need to inform us of anything, please do not hesitate to contact the practice directly by whatever communication method you prefer. We will listen to any comment you wish to make and if appropriate to gather any further information and respond to you as soon as possible.

If you do have a formal complaint you wish to make, we have a process that we must follow. We always wish to resolve any issue you may have locally and in a timely manner. Our formal complaints process is governed by the requirements set out by our practice insurance/indemnity companies as well as meeting the requirements set out to us through GDPR, data protection and the GDC. Upon request we can provide you with a copy of our formal complaints policy. It must be noted that any formal complaint process takes longer to resolve due to the nature of the requirements we must undertake.

Severance

If one or more of these terms and conditions is found to be unlawful, invalid or otherwise unenforceable, that/those provisions will be deemed severed from the remainder of these terms and conditions (which will remain valid and enforceable)

Which law will govern the contract?

This Agreement, and any issues or disputes of whatever nature arising out of or in any way relating to it or its formation (whether such disputes are contractual or non-contractual in nature, such as claims in tort, for breach of statute or regulation, or otherwise) shall be governed by and construed in accordance with the laws of Scotland. The Parties submit to the exclusive jurisdiction of the courts of Scotland.

If you need any further information, then please do not hesitate to contact us directly by phone or email.

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Google Rating
4.8
Based on 134 reviews
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Our lovely patients

Check Out Our Latest Patient Reviews

4.8
Based on 134 reviews
I have had some minor treatment recently with Dr Sam Lockhart, and I can't praise him enough for being such a wonderful, skilled dentist. He always takes time to explain what he is doing and my treatment was genuinely pain free. It's great to have a dentist you feel safe with.Sammy his dental assistant was also very good. Thanks to you both!Juliet
Dougie&Jules D.
Dougie&Jules D.
I want to extend my sincerest thanks to Sam Lockhart (supremely decent, gifted dentist), Sammy (trainee assistant who is better than most trained assistants and with a truly caring approach to her profession) and the lovely receptionist from Asturias. You chaps saved my Christmas. We never met before and we may never meet again, but this was the most positively unforgettable visit to a dental surgery I have ever had in more than sixty years. I salute you. Merry Christmas and all the very best for 2024.
C M.
C M.
Friendly staff, procedures are well explained before carried out and the treatment process is transparent, delivered with care and good amount of communication
Friankie L
Friankie L
Very good experience! Everyone in the practice is really friendly and nice!They will do everything to make the visit comfortable and relaxed.I felt listened too, everything was explained and they all felt really professional.Sam Lockhart and Sammy were great looking after me at my appointment and made the whole visit nice!Moon Kazi the hygienist was also very good and took time to explain things to me and answer questions!This is definitely a practice I'd recommend especially for those who are afraid of the dentist like me!
Juliette G.
Juliette G.
I've just had a very helpful appointment with Shiona and Kirsty, and a few days before that with Moon Kazi. They are all really excellent, both with treatments and with very helpful information and advice. I feel lucky to be in their care.
Kate T.
Kate T.
I went to Links Dental Practice for help, as for many years I was scared of dentists and my teeth were in very bad condition. I had a very friendly chat with Louise and on the same day I met Sam Lockhart. He is an amazing dentist with a great approach to patients. He made me feel comfortable and we arranged the process of fixing my smile. During every visit I was completely informed of what the plan was and what was going on, all procedures were painless. Sam Lockhart and his assistant Sammie are the best you can get. I would recommend them to everyone.Big THANK YOU for your help, you are the best.
Zbyszek L.
Zbyszek L.
Excellent service from dentist Shiona and assistant Kirsty ! Hygienist Moon superb and Lisa. Front desk Jean also most helpful. Woukd highly recommend this practise! My teeth look and feel different and ten years younger! Jenny harper
Jenny H.
Jenny H.
I was not looking forward to getting 3 teeth out and was very anxious about the forthcoming pain, however I never felt a thing, cant believe how easy it was. A big thanks to Mr Ross and his team.
gordon W.
gordon W.
I have been going to Links Dental Practice for over 20 years... excellent dentist. Edward Ross is so informative about everything that has to be done. My recent Root Canal treatment was made 99% pain and stress free due to Mr Ross and his assistance's calm, informative and gentle approach. thank you
Tinker F.
Tinker F.
Always a pleasure to see Dr Ross and get reassurance as well as guidance about how to keep my gum problems under control. Fabulous care from the hygenist as well. Highly recommended
Philippa S.
Philippa S.
My relationship with my dentist is very good - I trust her to provide the best possible treatment for my problems. She is also very punctual, I never have to wait for longer than 5-10mins to get treated.
Roxana
Roxana
Wonderful practice Mr Ross is a wonderful dentist and makes you feel comfortable with him.He has also been my dentist for many years and I am so grateful to him. Great practice.
Gordon B.
Gordon B.
I have been with this practice many years and have had excellent service. Being in Denplan I was given all the treatment I have needed. The only problem was in lock down due to the restrictions on dentists, but that is the fault of the Scottish Government and not the practice.
Elizabeth F.
Elizabeth F.
Without a doubt the best dental practice I've been to. Dr Sam Lockhart and Claire were genuinely excellent. They were aware of me being a nervous patient, they didn't rush and explained everything along the way for a tooth filling 🦷 The whole process was smooth and pain free, they first use a numbing gel, then the actual local anaesthetic so you don't get the pain of injecting the anesthetic in the first place. They were happy to play music in the room to distract me from the drilling which was really helpful. As a private practice, they can be expensive, but for someone like myself who is nervous who avoided dentists for sometime, it's worth paying to get the attention and care. Overall, I strongly recommend them.
nuric
nuric
I am so lucky to have found this practice for my Invisalign treatment, bonding, whitening, and overall dental care! Dr Sam and Nurse Claire made me feel very comfortable and relaxed during our appointments, and were very thorough in explaining the procedures to me. They were also extremely patient, kind, and helped with so many other services and dental advice unrelated to my treatment! Everyone in the reception was also very warm and welcoming, and going to the dentist became a highlight of my day. The clinic was also visibly very hygienic and professional. The end product was beautiful, and I'm very happy with my smile now!
Thondari W.
Thondari W.
Had a warm and wonderful experience under Sam and Claire’s expert-ease.great professionals and even greater human beings thank you both for my perfect smile.
Russell C.
Russell C.
This is a first class practice. Jasmine has demonstrated through her calm, friendly and intelligent approach that pain free dentistry can be achieved, allowing me to be relaxed with certain, more difficult procedures.The practice is a modern and relaxing environment with friendly and helpful reception staff. I actually enjoy going to the dentist now!
Vivien D.
Vivien D.
Sam and Claire, as always, very efficient and professional but ready for a laugh 😊 Treatment options are always discussed and I know what my choices may be with my very tricky dental problems. Treatment has always been pain free. Today, I had an extra long appointment time and there was the option of choosing two items to ease my time in the chair. I chose the warm neck pad and the back massager. The neck pad was so warming, comforting and relaxing. The back massager, was doing the job but I found it noisy and distracting {perhaps not helped by my hearing aids} and I felt that I didn't want anything to be distracting Sam and Claire, especially Sam whose head was obviously quite near. 😊 I'd rather listen to the music 😊 However, others may find it useful.
Sandra M.
Sandra M.
I had a particularly complex situation due to some current treatment and Sam did a fantastic job with my teeth. Incredibly knowledgeable and comforting about the procedures. I really appreciated a very detailed email about potential options and the pros and cons. Superb experience for a horrible tooth accident. Thank you!
Katherine C.
Katherine C.
Jasmine made a lovely job of my only and crown. She was both friendly and professional. I always felt I was in capable hands and she explained each stage of the process and what I could expect. Very happy.
Hilary F.
Hilary F.
I’d like to thank & acknowledge Sam & Claire for their excellent pain free service. Sam replaced a deep filling & his care & attention to detail was clearly evident when I ran my tongue over the filling. No rough edges, no pain & really well sculpted new tooth. I’ll going to look after this one! Thanks Stuart A
Stuarts P.
Stuarts P.
Recently joined links dental practice after many years at a different dentist.Sam has been brilliant. Very friendly and professional. I've been really impressed by the service.All the staff at Links dental have been very friendly and helpful. Highly recommend this place.
Angus M.
Angus M.
Sam and Claire were both fantastic. If I could give them more stars I would. It was a pain free and stress free experience. Everything was explained and I was reassured throughout the process. Really lovely receptionist staff too who are always really kind and welcoming. Thank you all very much. Laura
Laura M
Laura M
This place has totally changed my mindset when it comes to going to the dentist! I can honestly say I felt ZERO pain.I am a very nervous and anxious person when it comes to the dentist, especially when it comes to needles. My dentist (Sam) and nurse (Claire) were very accommodating and respectful of my nerves and anxiety. They took things at a pace I was comfortable with, explained what they were doing and why, and made me feel relaxed.I am now getting back on top of my dental care and have regained my confidence to smile without covering my mouth.
Christopher K.
Christopher K.
Great dentists - every visit I am greated by friendly and helpful staff. I recently got teeth whitened there and results are great - which has increased my confidence in my smile.
Mary Turner T.
Mary Turner T.
I have always been comfortable, and reassured, any time I have been to the surgery. Have never had a bad experience in over 20 years of attending. Would definitely recommend Mr Ross to anyone!
Shari G.
Shari G.
Highly satisfactory. The manner in which my treatment was delivered was considerate, reassuring and highly professional. I was informed regularly about the progress of the treatment and great care was taken to avoid any pain.I would highly recomend Links Dental Practice to any prospective patient.James Aitken
James A.
James A.
I have just had my new crown fitted by Jasmine. I am delighted with the final result. All of the procedures were painless and carried out in a calm, relaxed atmosphere.Jasmine and Lauryn were thoughtful and friendly which put me at my ease.Thank you very much.
Averyl N.
Averyl N.
Mr Ross has just done a beautiful job on my teeth today. I have been a patient of his for over 30 years and he never disappoints. He is so gentle and caring. He spent a long time getting my front teeth just right.
Elaine B.
Elaine B.
This is one of the best dentists that I have been too.After having a few scary experiences elsewhere I'm extremely nervous about attending dental appointments but Sam was fantastic at putting my mind at ease and talking me through everything step by step. I even returned for my follow up appointment without running away.Many thanks for Sam and Claires patience and restoring my faith in coming back to the dentist.I'm not the easiest person when I'm nervous so well done on doing a fantastic job.I'll be back.
Helen M.
Helen M.
Hate to say it but Dr Sam is the best!!!! but am biased I know. He has spent hours doing very awkward and tricky treatments in my mouth..and I just sit there totally relaxed knowing he is working gently and efficiently on my mouth and transforming my smile, so I now dare smile!! Am full of confidence and almost look forward to going to the dentist!!!!! He and Claire work seamlessly together too. Thank you!
M.A. H.
M.A. H.
My recent visit to Links Dental Practice was a very relaxed and stress-free experience. They were able fit me in at short notice to fix my chipped tooth. Dr Jasmine Tolat and nurse Lauryn were very reassuring and accommodating, and were able to repair my tooth there and then. The process was quick, easy, and pain-free from start to finish. I thoroughly recommend Links Dental Practice and their wonderful staff to anyone in need of dental care.
Ewan B.
Ewan B.
This is a great practice offering an excellent service with friendly staff.I visited the practice to get a filling done. I was greeted by Louise at reception who was lovely and welcoming. My dentist is Dr Sam Lockhart who was assisted by a lovely nurse called Clare. They were both calm, professional and efficient.Visiting the dentist can be a nerve-racking experience for most people but that wasn't the case at Links. Thanks to all for making it a truly pain-free and all round pleasant experience!
Clare H
Clare H
I had a problem and although Mr. Ross was on holiday he attended at the surgery to see me. I am well informed of the treatment which is being carried out and the way forward with any further treatment, if needed. The staff are excellent and I have no hesitation in recommending the practice.
Rhona Cameron (Feather B.
Rhona Cameron (Feather B.
Great practice very good staff.Discussed all aspects of my treatment in a clear manner.Jasmine is a tremendous practitioner, totally pain free.Would recommend without any reservations.
john M.
john M.
I've only had 2 courses of treatment so far from Jasmine but have found her to be friendly, efficient and informative. She conducts her business very professionally but with a very good 'bedside manner', thus making the patient feel relaxed and confident. A very positive experience so far with my new dentist - keep up the good work!
Ken M.
Ken M.
My husband and I were visiting for the Military Tattoo and were leaving on a flight that evening. I woke up during the night with an awful toothache. Luckily for me I was able to be seen and had a root canal that was honestly pain free. The dentist was so knowledgeable and showed me on the X-rays how the infection was spreading. It could have been an extremely serious threat to my health. Thank you for doing such a professional, caring job!
Sharon R.
Sharon R.
Brilliant service and excellent staff! We had to book an emergency appointment for my daughter who was having some tooth pain. I called first thing in the morning and left a message and was called back with an appointment within a couple of hours. The dentist we saw, Sam, couldn't have been any better with her. He was patient, explained everything so that she would understand and was absolutely fantastic. Thanks to you Sam and the team for making a visit that could have been a real trauma as easy as it was.
Jak F.
Jak F.
Excellent service provided by Jasmine Tolat, whom is a credit to the team at Links Dental Practice! She took the time to fully understand what I wanted from my treatment and made sure I was completely happy with the result. She is knowledgeable, kind and made me feel completely at ease throughout the process. Because of her I would recommend Links Dental Practice to everyone I know!
Margarita D.
Margarita D.
Dr Sam and the lady who assisted him today are very friendly, nice, warm and professional. I was really nervous about seeing the new dentist but he made me feel very relaxed and happy. Thank you so much, Dr Sam!
Liv W.
Liv W.
Was a bit wary about a change of Dentist after decades since Julie Smith is such a hard act to follow but v reassured by Dr Sam Lockhart’s and Dental Nurse’s thoroughness and skill today, thank you.
Mike E.
Mike E.
Excellent service and attentive to my dental requirements. Mr Ross is an excellent practitioner and is always empathetic to dental issues. I have been a patient for over 20 years and have nothing but the highest regard for his skills! Thank you.
John C.
John C.
Have been going to Links Dental, specifically Eddie for years and always receive the best dental service. He is extremely professional and explains everything very clearly. Would 100% recommend.
Jennifer N.
Jennifer N.
I was made to feel very welcome, the dentist Jasmine T, and the nurse Lauryn were very professional and made me feel at ease. Facilities are top notch, and treatment was totally pain-free!
North S.
North S.
A lovely practice who go beyond to make you feel at ease from the moment you arrive. It is a mixture of Private and NHS. Our family has seen the same dentist, Eddie, for many years and he is excellent. He explains what he is doing and very gentle during the procedures. Would highly recommend.
Ewan W.
Ewan W.
Eddie is an excellent dentist, who always explains what he is doing and his manner is always calm and reassuring. I have been going to him for over 20 years and couldn’t recommend him highly enough.
Aurelie N.
Aurelie N.
Another first class dental experience from Ed Ross. With a new ( for me!) dental issue, Ed explained the proposed treatment and has made me feel confident that my problem will be resolved. I never have any doubt that I am getting the best possible dental care.
Susan T.
Susan T.
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Links Dental Practice

Links Dental Practice, 101 Whitehouse Loan, Edinburgh EH9 1AT, United Kingdom

Providing *Pain Free Dentistry In Edinburgh

Telephone: 01315169278

Email: info@linksdentalpractice.co.uk

  • Monday 8:30am – 8:30pm
  • Tuesday 8:30am – 8:30pm
  • Wednesday 8:30am – 5:30pm
  • Thursday 8:30am – 5:30pm
  • Friday 8:30am – 5:00pm
  • Saturday (alternate) 9:00am – 1:00pm